Contact Us

Last updated: September 12, 2026

We are here to help with questions relating to Coriviia products, orders, payments, shipping, returns, refunds, or the use of our website.

Customer Support

Email:
service@coriviia.com

Telephone:
+852 6647 3181

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

When contacting us about an existing order, please include your order number and the email address used when placing the order whenever possible.

For damaged, defective, or incorrect products, photographs or videos may help us review the issue more efficiently.

Business Information

Coriviia is owned and operated by:

Nanjing Xiaoxuanfeng Technology Co., Ltd.

Registered Address:
Room 3205, 2nd Floor, Building 3, Cuiping Science and Innovation Park, No. 37 Jiangjun Avenue, Jiangning District, Nanjing, Jiangsu Province, China

Returns

Please do not send products to our registered business address without authorization.

Our registered business address is not necessarily the warehouse that handles customer returns.

To request a return, contact service@coriviia.com first.

After your return request has been reviewed and approved, our customer support team will provide the appropriate return warehouse address and return instructions.

Unauthorized returns may be delayed because they cannot be properly matched to an order.